Verify Your Identity With Affinidi's ID Verification (IDV)

What is ID Verification (IDV)?

ID Verification (IDV) is a feature of Affinidi Vault that provides you with a method to verify your identity using government identity document like Passport or Driving License. Upon successful verification, it creates a Verifiable Credentials (VC) that you can share and reuse for ID Verification process.

The ID Verification process helps business to verify your identity, which provides you better protection against identity fraud, reducing the risk of unauthorised transactions. Once your identity is verified, you can reuse your credentials in the future for convenience.

How to verify yourself with Affinidi’s ID Verification (IDV)

ID Verification process will be triggered when someone requests to verify your identity.

To securely verify your identity using Affinidi’s ID Verification, you will go through three main phases. Setting up an Affinidi Vault account is a crucial first step to ensure a secure, compliant, and reliable identity management process. The Affinidi Vault serves as a trusted repository for Verifiable Credentials (VCs), reducing the risk of fraud and enhancing the verification process.

3 Phases of Verification

Phase 1: Create an Affinidi Vault Account

Before starting the ID Verification process, you need to set up an Affinidi Vault account.

• For Existing Users: If you already have an Affinidi Vault account, simply log in and proceed to Phase 2.
• For New Users: If you don’t have an account, follow the on-screen steps during the ID Verification process to create one. For more detailed instructions, refer to the Get Started Guide for step-by-step assistance in setting up your Affinidi Vault account.

Phase 2: ID Verification Process

ID Verification process will be triggered when someone requests to verify your identity. This involves uploading your identification documents and completing a liveness check to prove you are a real person, not using automated tools or images. Currently, only a passport is accepted as a proof of identity.

Steps in the ID Verification Process

• Upload your document: Submit a scan of your passport.
• Liveness Check: Perform a liveness test to confirm you are physically present.
• Receive your VC: Upon successful verification, a Verifiable Credential (VC) will be issued and saved in the Claimed credentials section of your Affinidi Vault.

For more information on Verifiable Credentials and Claimed credentials, see this guide.

Need Additional Guidance?
Refer to the detailed instructions in the Steps to verify yourself through ID Verification section below.

Phase 3: Share your Data

After obtaining your Verifiable Credential (VC), you can share your data securely with the requesting website or service. This enables seamless interactions while ensuring your data remains secure and trustworthy.

Learn more about Verifiable Credentials and Claimed credentials to better understand how to manage and use your credentials.

Steps to verify yourself through ID Verification (IDV)

Once you log in to your Affinidi Vault, you will be redirected to our third party vendor, Veriff, to start the ID Verification process.

1. Prepare your Passport and Device

Ensure your passport is ready and, in some cases, you may need a smartphone to continue.

• Option 1: Scan the QR code displayed on your screen using your camera app
• Option 2: Click Continue with your current device to proceed

2. Click on Let’s go! to begin

3. Select the country that issued your passport, and click Continue

Take a picture of your passport’s photo page, ensuring it is clear and readable.

4. Click on Take Photo to capture a selfie

Please ensure your face is within the frame and clearly visible.

5. Processing and Verification

Please wait, while your photos are being processed, image quality checked, and uploaded document is being inspected by Veriff.

Once your ID Verification data has been successfully submitted to Veriff, click Continue to be redirected back to your Affinidi Vault.

6. Enter your passphrase and click Access

You will be redirected to your Affinidi Vault, where you will be prompted to share your data with the requesting website.

Please follow the steps outlined below to complete the data-sharing process.

Sharing of Data through ID Verification (IDV)

Websites may request data from your Affinidi Vault for verification purposes. This data could either be a Verifiable Credential (VC) issued during the ID Verification process or a VC previously stored in your claimed credentials.

You can securely share your data with the requesting website by following these steps:

1. Click on Verified Identity Document to view your VC.

2. Click Share to securely provide your data to the requesting website for verification.

You can find all your Verifiable Credentials (VC) under Claimed credentials in your Affinid Vault.

If any website using Affinidi ID Verification requests your identity document in the future, you can reuse your existing identity VC. This eliminates the need to scan your passport again, making the process quicker and more convenient.

Supported Documents

Currently, the ID Verification supports the following document types for verification:

• Passport
• Driving License (coming soon)

Troubleshooting Questions

Why are you unable to upload your identification document?

Here are some of the possible causes:

• Poor image quality of Passport (e.g. blurry or low-resolution document).
• Incorrect document type (e.g. uploading the wrong type of ID).

What you can do:

• Ensure the document is clear, readable, and properly aligned.
• Verify that your document is not expired or physically damaged.
• Use good lighting and a clean background to capture the image.

Why is the system not recognising your document?

Here are some of the possible causes:

• Your document may be expired or does not meet the required criteria.
• The document is unclear, cropped, or affected by glare.
• Poor lighting conditions during document capture.

What can you do:

• Ensure your document is valid, clear, and fully visible.
• Avoid glare and ensure proper lighting when taking a photo of the document.

Why is the live photo not being accepted?

Some of the possible causes:

• The selfie does not match the photo on your document (e.g. angle, lighting, or facial expression).
• The live photo or selfie does not meet quality standards (e.g. low resolution, poor lighting, or cluttered background).
• System does not accept images or photos captured in advance.

What you can do:

• Ensure your face is fully in the frame and clearly visible while taking the selfie.
• Use proper background lighting.
• Confirm that you are taking the selfie live, in real-time, without pre-captured images.

Why is the ID Verification unsuccessful?

Some of the possible causes:

• Errors in the uploaded document (e.g. incomplete or incorrect information).
• The document does not meet specific requirements (e.g. unsupported document type or issuing country).

What you can do:

• Re-upload a clearer and complete version of your document.
• Verify that your document is up to date and meets the platform’s requirements.

Why is the ID Verification taking longer than expected?

Some of the possible causes:

• Slow internet connection or system processing delays.
• High volume of verification requests on the platform.

What you can do:

• Check your internet connection and ensure it is stable before retrying.
• If the delays persist, contact the website owner.

Related Questions

Why should you create an Affinidi Vault?

Affinidi Vault enables you to discover, collect, store, share, and monetise your data in a fragmented world. By leveraging decentralised technologies, Affinidi Vault empowers greater control, and prioritises user-centricity in a privacy-first, consent-driven way. Learn More

Why is there a need for ID Verification?

The ID Verification process helps business to verify your identity, which provides you better protection against identity fraud, reducing the risk of unauthorised transactions.

Who is responsible for the verification process?

The ID Verification process is currently handled by Veriff, a company specialising in online identity verification and fraud prevention.

Their platform uses artificial intelligence (AI) and machine learning to verify the identity of individuals in real time through documents such as passports and driver’s licenses.

How often do you need to verify your identity?

ID Verification is required only once. However, it’s recommended to update your Verifiable Credential (VC) when your documents are renewed or updated.

Can you verify your ID without a government-issued ID?

No, a government-issued ID is mandatory to complete the verification process.

Which VC is automatically selected when a website requests your nationality?

• The most recent VC that matches the request is selected automatically.
• If you have multiple VCs, priority will be given to the VC from your default profile.
• If no suitable VC is found in default profile, an error message will appear, allowing you to select a VC from another profile.

Is there any human intervention during the identity verification process?

No, the process is entirely automated and handled by AI without human intervention.

Where can you view your claimed credentials?

You can view your Claimed credentials in the My Profile section your Affinidi Vault under Claimed credentials.

What should you do if your passport expires?

Delete the old VC in your claimed credentials and complete the verification process again with your updated passport.

What happens if you close the browser before receiving confirmation from Veriff?

The verification process will not resume, and you will need to restart the IDV process.

Is email mandatory during the IDV process?

• For new users: Email is required when setting up an Affinidi Vault account. Follow these steps to create your account.
• For exisiting users: Your email is automatically saved in your vault.

How to report an issue?

You can report issues directly to the website owner.

How to provide a feedback?

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