Notifications
The Notifications page shows system-generated messages from the gateway. Notifications are created automatically by integrations and gateway events such as budget alerts, identity events, and gateway connection changes.
Access the Notifications page from the dashboard sidebar under Notifications.
Notification fields
| Field | Description |
|---|---|
| Title | Short summary of the notification event. |
| Message | Full notification body. May include event-specific variables such as a surface name or identity DID. |
| Status | One of new, read, or deleted. |
| Created | When the notification was generated. |
Actions
| Action | Description |
|---|---|
| Select a row | Opens the full notification in a modal. The notification is automatically marked as read when viewed. |
| Mark as read | Marks the notification read without deleting it. |
| Delete | Removes the notification from the list permanently. |
Notifications are not paginated. The list shows all notifications that have not been deleted, within the gateway’s retention window.
Notifications vs integrations
Notifications in the inbox are gateway-internal messages. They are distinct from integration deliveries, which send event payloads to external systems such as email, Slack, or webhooks.
Integrations deliver to external targets. Notifications appear in the dashboard inbox. A single event can produce both, for example, a budget alert can trigger an email via an integration and also create a notification in the inbox.
To configure which events trigger external deliveries, see Set up event notifications.
Related
- Set up event notifications: Deliver event alerts to email, Slack, webhooks, or streaming platforms.
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